Key Benefits:

• Security — Prevent unauthorized access to, tampering with, or use of your financial institution’s information assets.

• Operational efficiency — Increase your asset utilization while reducing costs through consolidation and business process optimization.

• Process automation — Manage and resolve cases more efficiently by using automated business rules, workflows, templates, and queuing.

• Records and reports management — Reduce the cost of compliance and the risk of non-compliance with records and report management, e-mail archiving, and retention policy services.

• Regulatory requirements — Implement information architecture and business continuity solutions to reduce the operational risk involved in regulatory compliance.

• Electronic payments — Deploy the end-to-end processing and infrastructure necessary for electronic transactions.

• Customer account setup — Automatically capture and process new customer account information through any input source.

• Loan origination and servicing — Streamline processing by automatically routing scanned images and documentation for review and approval.

Solutions:

Core Banking Processes

• Core Systems Transformation — Replace your core banking application systems with a comprehensive, secure information infrastructure that improves operational efficiency.

• Loan and Mortgage Processing — Scan and automatically route a virtual folder of related digitized content for rapid review and approval. Create permanent records to comply with regulations.

• New Account Enrollment — Automate, accelerate, and optimize the process of opening new accounts from initial customer interaction to fulfillment.

• Payments — Automate the capturing, processing, archiving, retrieval, retention and destruction of check payments.

• Web and Portal Publishing for Banking — Enable customers and service representatives to quickly locate information and employees to rapidly publish information to websites and portals.

• Imaging for Financial Services — Transform paper documents into electronic images that you can easily manage throughout your business processes.

• Client Engagement — Enable collaboration and process execution between clients and bank employees using secure online workspaces.

• New Product Development — Shorten time to market for new products and services by implementing virtual project workspaces, a global content repository, and business process support.

Security and Regulatory Compliance

• Information Security — Provide identification, authentication, and access protection to safeguard sensitive information.

• Compliance — Assess your applications and infrastructure, plan compliance strategies, and implement policies for the retention, retrieval, and destruction of critical information.

• eDiscovery — Speed search and retrieval of e-records and establish audit trails in order to protect your organization, streamline litigation processing, and reduce your e-record management costs.

Information Infrastructure

• Business Continuity and Availability — Ensure continuous availability of information through a comprehensive suite of replication strategies and technologies.

• Virtualizing Information Infrastructure — Increase the utilization of your servers, files, and block storage through the use of virtualization technology.

• Mail and Messaging — Improve the operational efficiency of your messaging environment, automate e-mail retention and disposal policies, and reduce the cost and risk of legal discovery.

• Backup, Recovery and Archiving — Proactively manage your banking information to meet more stringent data recovery requirements and strengthen data protection, while significantly reducing costs.

• Infrastructure Consolidation and Optimization — Optimize your data center, network, and storage while maximizing your IT resource allocation and use.

Key Benefits

• Patient safety — Leverage a consolidated infrastructure to improve diagnostics, decision-making, and outcomes.

• Business continuity — Minimize downtime, deploy disaster recovery plans, and protect critical patient data while meeting regulatory requirements.

• Privacy and security — Maintain the privacy and security of your patient records, medical research, clinical trials, e-mail, and other sensitive information.

• Integrated systems — Integrate your critical inpatient, outpatient, and ambulatory systems with solutions from EMC and our Healthcare Channel Partners.

Solutions

Clinical Solutions

• Electronic Medical Records (EMR) / Electronic Health Records (EHR) — Support safer, more efficient patient care with a consolidated patient view and automated and streamlined clinician workflow.

• PACS and Imaging — Manage, retrieve, archive, and selectively delete images — accelerating clinical workflow and turnaround time for radiologists, cardiologists, and other caregivers.

• Virtual Patient Record for Healthcare Providers — Enables you to centralize access to all types of medical and financial patient content.

Business Solutions

• Revenue Cycle Management for Healthcare Providers — Accelerate revenue cycles by reducing the number of denied insurance claims and by speeding EOB reconciliation.

• Knowledge Management for Healthcare Providers — Enable clinicians and researchers to adhere to evidence-based practices based on the latest knowledge from across the healthcare enterprise and beyond.

Information Infrastructure

• Backup, Recovery, and Archiving for Healthcare Providers — Manage backups regardless of size or location, meet stringent healthcare data recovery requirements, and strengthen information protection.

• Business Continuity for Healthcare Environments — Ensure continuity of your healthcare IT operations through a comprehensive suite of replication strategies and technologies.

• Compliance — Protect and retain Protected Health Information (PHI), and meet HIPAA, Joint Commission, European Union Data Directives, and regional regulatory requirements.

• Security — Protect the integrity and confidentiality of patient information throughout its lifecycle.

• Security for Healthcare Providers — Preserve the privacy and integrity of your Protected Health Information (PHI) by securing the IT infrastructure and physical facility, securing patient data, and managing security information for compliance.

• Infrastructure Consolidation and Optimization — Optimize your data center, network, and storage while maximizing your IT resource allocation and use.

• Virtualizing Information Infrastructure — Increase the utilization of your servers, files, and block storage through the use of virtualization technology.

Key Benefits

• Network support — Manage all your IT assets to optimize support of converged fixed and mobile networks.

• Services — Create and deploy next-generation content-based services or managed services to generate revenue.

• Improved operations — Utilize best-of-breed software tools to optimize IT and network resources, lower costs, and maintain your service level agreements.

• Automated service management — Maintain service availability across all infrastructure domains with realtime, accurate analysis of network root-cause faults and their business impact.

Solutions

Next Generation Voice and Data Networks

• Storage Consolidation — Maximize your investments in IT by consolidating systems supporting central office and mobile switching centers.

• Continuous Data Protection (BURA) — Protect your business and operational systems from losing the transactional information needed to keep your business functioning.

• Recovery Management — Integrate traditional and emerging technologies to protect and recover data quickly, easily, and reliably, according to its business value.

• Remote Replication — Replicate network and customer data held in geographically separated data centers so that master information files are kept up to date.

• EMC NEBS Level 3 Certified Products — Create business continuity and reliable data storage for telecommunications central-office or mobile deployments–with DC-powered operation.

Value Added or Next Generation Services

• EMC Framework for Digital Media (EFDM) — Leverage one infrastructure and a common set of best practices to create carrier-grade services for the acquisition, management, and delivery of  rich media content to next generation services such as IPTV, Mobile Content, and the Internet.

• IPTV and VoIP Service Management — Instantly isolate root causes of VoIP or IPTV problems across application and network domains with data to pinpoint, prioritize, and rapidly resolve service-affecting problems.

Business and Operational Support Systems (BSS/ OSS)

• Billing and Mediation Infrastructure — Store, protect, and replicate large volumes of data created by billing and mediation systems.

• Data Center Consolidation — Reduce capital and operational expenses while maintaining service levels by consolidating your data centers and IT infrastructure.

• Managed Service for Telcos and ISPs — Generate revenue by leveraging the latest technology as managed services for your business customers.

• Smarts Next-Generation Network Service Architecture — Automate service management and maintain overall health and performance of the end-to-end infrastructure based on service objectives and the user’s experience.

• Next-Generation Networks — Isolate and correct the root cause of network faults and performance issues with patented technologies for end-to-end management of IP, MPLS, and optical networks.

• New Product Development — Optimize the workflows necessary to develop new products by implementing virtual project workspaces, a global content repository, and global collaboration processes.

• RSA enVision — Secure the information generated by network access events (firewalls, routers, etc.) by capturing, storing, reporting, and retaining security information for extended periods.

• Customer Care — Improve customer service and reduce churn by providing your customer care department with access to the latest information on bills, account plans, and marketing promotions.

• Enterprise Marketing — Ensure the availability of your critical IT services through visibility, control, and automation across infrastructure including applications, servers, networks, and storage.